Swedish
Trading Company Limited (the Company) is conscious of the need to fulfill its
obligations under any contract with a customer to produce the desire outcome in
a cost effective, planned, systematic and legal manner and to determine, assess
and achieve quality and economy in the execution of the Company’s duties.
This
policy intends to benefit both the customer and the Company through increasing
customer satisfaction, leading to growth in existing markets and investment in
new market areas. Of vital importance is our commitment to supply quality
products which comply to the contractual, statutory and regulatory requirements
applicable to the products and deliver a proactive and timely pre- and post-
order service to our customers.
The
Company recognizes that to maintain its position as market leader, an effective
and dynamic Quality Management System is essential. The Quality Management
System is designed to operate in accordance with the requirements of ISO
9001:2008. The system is not limited by this standard, statutory and
regulatory requirements applicable to the product requirement and in addition,
through programs of continuous improvement, in which all employees are required
to participate, the system including the policy and objective is continually
reviewed, achieved and improved.
With
the assistance contributed by the Quality Team Members, the Quality
Management Representative (QMR) is responsible for developing,
implementing, monitoring and controlling the system in compliance with
this Quality Policy Statement. Moreover, the QMR or his
delegate has the authority to investigate any quality problems to
ensure that all the departments implement effective outcome.
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